Résumé

Senior Product Designer · Toronto, ON

• Owned end-to-end design for payments and transactions across Aplos, Keela and Raisely as the three products merged into one suite.
• Redesigned split transactions so one payment can be a donation, a gift and a ticket at once, cutting categorization tickets by 70% in the first month.
• Ran an A/B test on the donation fee flow that raised fee opt-in from 75% to 92%, with conversion steady.
• Led integration design between the merged products, making data mapping visible and auditable.
• Grew Orchid into a shared library of 340+ components used by three engineering teams.
• Partnered with Product, Engineering and leadership on roadmap, experiments and delivery. Mentored two designers.

Lead Product Designer · Toronto, ON (remote)

• Led product design for the CRM's core: the contact record, Pipelines, and Reports & Dashboards.
• Pitched the Orchid design system to leadership and earned two dedicated front-end engineers.
• Set up the design-to-launch process. Mentored one designer.

Product Designer & Associate PM · Toronto, ON (remote)

• Designed Automation, a no-code workflow builder, from first interview to release (0 to 1).
• Reached 30% adoption across 355 organizations, contributing to a 13% ARR increase.
• Stepped in as Associate PM to ship Pipelines.

UX/UI Designer (Contract, part-time) · San Francisco, CA

• Moved design from Sketch to Figma and built the component library and design system.

UX/UI Designer (Part-time) · Toronto, ON

• Ran research and usability testing with patients and clinicians, and designed dashboards for tracking patients through treatment.